NATIVE CLIENT HELP DESK • Local-First Pipeline

Get in Touch with the Relay Convert Team

Need help with convert or extract, have feedback, or a general question? Email us — we review messages directly.

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Direct Engineering Dispatch
[email protected]
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How we can help

What to write about

Mention your topic in the email subject so we can route it faster.

bug_report Technical Support & Bugs

Conversion issues, extract errors, unexpected crashes. Include your Windows version when possible.

dynamic_form Feedback & Features

Propose workflow improvements, format ideas, or other desktop suggestions.

corporate_fare General & Enterprise

General questions, partnerships, or enterprise deployment inquiries.

shield_with_heart Local data note

We will never ask you to send sensitive proprietary documents or customer files. For troubleshooting, anonymized samples or error details are enough.

schedule Typical reply: 24–48 business hours
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Looking for self-service instructions? Review local execution parameters or software removal walkthroughs.